Amphora Collection has a 14-day return policy, which means you have 14 days from when you received your order to request a return.
To be eligible for a return, the Product(s) must be returned in the same condition that you received them, undamaged, with its label attached, not worn, in its original packaging, accompanied by all of its accessories, and a copy of the receipt or proof of purchase.
Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of Product(s) are borne by the sender. To start a return, you can contact us at email@example.com If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you need any further information, you can send an email to firstname.lastname@example.org
Should you be interested in a different color or style, please return your item/s to us and simply purchase the new piece separately at www.amphoracollection.com. Please send us an e-mail at email@example.com to request a return delivery address for the item you wish to return.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
- Items must be returned to us in perfect condition accompanied by a copy of the receipt or proof of purchase.
- Make sure all products are exactly as you received them, with tag still attached.
- Items must be returned in their original, undamaged box as this is considered part of the product.
- Please make sure to return products inside another solid carton box to not damage the original packaging.
- Please send us an e-mail at firstname.lastname@example.org to get instructions on how and where to send your package.
Our regular online return and exchange policy as described above applies during sale periods.
If an item received is classified as faulty and was received damaged, you must contact us within 3 days of receipt by e-mail at email@example.com. In your e-mail please also include a photo of the damaged item so we can inspect it and evaluate the issue.